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The Placebo

  A placebo that works becomes more powerful. Which makes it more likely to work next time. It’s that simple, but it’s magic. Placeboes work for two reasons 1. The confidence they create makes it more likely our body will respond, our work will improve, that something will go better. 2. Things might get better …

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what do you see

What Do You See?

A better question might be, “what do you choose to see?” If I take four professionals to the Whitney Museum of Art, I will find four different perspectives influenced by experiences, priorities and ideas: The architect sees the building, the sight lines and the way the people and light flow. The framer notices the craftsmanship …

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Lessons​ ​From​ ​NASA:​ ​Pencils,​ ​Pens​ ​and​ ​People

The story is told that in the 1960’s in the United States NASA was determined to invent a writing utensil that worked in zero gravity conditions, effective for their space missions. For a number of years, thousands of hours and $68 million were spent creating, developing and testing until the Fisher Space Pen became a …

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Shaping Attitudes and Increasing Sales, One Word at a Time.

Our words have the power to change opinions, shape attitudes, teach and empower. In fact, asking the right questions is at the heart of what insurance agents do. Claude Levi Strauss said, “The scientist is not a person who gives the right answers, he’s one who asks the right questions.” 1. What do THEY Want? Nothing matters …

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